For your case, we recommend you log in your Wondershare ID from the link below and then click "My subscription", there would be a button for you to cancel the auto-renewal subscription manually. Meanwhile, we'll send a reminder email to the customer before he/she is auto-renewed. Kindly note the auto-renew will go on if you have not canceled it manually, and this is the reason you were charged again. ![]() For your case, please allow me to make a brief explanation here. Wondershare values each customer's benefits and we'll do our best to help you out. ![]() Firstly, I'd like to present our deepest apologies for the inconvenience that happened on your end. Reply from Wondershare Filmora Updated 5 days ago
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